Checkpoint: Long Delay When Logging In Via SSH or Console

Checkpoint: Long Delay When Logging In Via SSH or Console

How to mitigate the issue where this a long delay when logging in via SSH or console.

When an SSH session is initiated to a linux box, the SSH server tries to perform a lookup on the client’s IP; in certain situations this is not going to be possible, e.g.:

  • the configured DNS server is offline
  • the firewall / smartcentre cannot talk to the configured DNS because of a policy
  • the external internet connection is down etc.etc.

This DNS timeout manifests itself as an incredibly long delay for the user trying to log in – fortunately there is a very quick fix for this:

  • delete the nameservers entirely!
  • configure nameservers that the machine is able to reach
  • use internal nameservers if your internet connection is flaky

This is the case for all Checkpoint linux-based machines as well as IPSO and Gaia.

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